Stepellas offers a collection of women’s footwear including embroidered juttis, heels, flats, and ethnic-style footwear designed for comfort and everyday fashion.
Stepellas operates from Surat, Gujarat, India. Our online store allows customers across India to shop our footwear easily.
Orders are usually processed within 24–48 hours. Delivery time typically ranges between 3–7 business days, depending on the delivery location.
Yes, Cash on Delivery (COD) is available for most locations within India. Availability may vary depending on the delivery area.
Stepellas may offer free shipping or promotional shipping offers depending on the order value or ongoing promotions. Any applicable shipping charges are displayed during checkout.
We offer a 7-day return or exchange policy for eligible products. The product must be unused and in its original packaging.
Customers can contact our support team to initiate a return or exchange request.
You can contact our support team through:
Email: support@stepellas.com
Phone/WhatsApp: +91 -7211144444
Our team will respond during business hours.
Yes, we aim to display accurate product images and descriptions so customers can clearly understand the product before purchasing.
However, slight color variations may occur due to lighting or screen settings.
Our footwear is designed to balance style and comfort. Many styles include cushioned footbeds and materials selected for comfortable wear.
Once your order is shipped, you will receive tracking details via email or SMS, allowing you to monitor the delivery status.