Privacy Policy
SECTION 1 WHAT DO WE DO WITH YOUR INFORMATION
Stepellas is an online store selling women footwear including sandals, heels, juttis, and daily wear footwear.
When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, billing address, shipping address, email address, and phone number.
When you browse our website, we automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser and operating system.
Marketing Communication
With your permission, we may send you emails, SMS, or WhatsApp messages about our store, new products, offers, and updates. You can opt out at any time.
SECTION 2 CONSENT
How do you get my consent
When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, or return a purchase, you consent to our collecting and using it for that specific purpose.
You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in our emails or by contacting us at support@stepellas.com.
How do I withdraw my consent
You may withdraw your consent at any time by contacting us at
Website: https://stepellas.com
Email : support@stepellas.com
SECTION 3 DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 SHOPIFY
Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services.
Your data is stored through Shopify’s secure servers and protected behind a firewall.
SECTION 5 PAYMENTS PHONEPE & OTHER GATEWAYS
We use PhonePe and other trusted third-party payment gateways to process payments.
We do not store your card, UPI, or bank details on our servers.
Payment information is securely encrypted and processed as per PCI-DSS standards.
Transaction data is stored only as long as necessary to complete the purchase.
Each payment provider has its own privacy policy, which we recommend reviewing.
SECTION 6 THIRD PARTY SERVICES
Third-party service providers collect and use your information only to the extent necessary to perform their services.
Once you leave our website or are redirected to a third party platform, this Privacy Policy no longer applies.
SECTION 7 GOOGLE ANALYTICS
We use Google Analytics to understand website traffic and improve user experience.
Google may collect data using cookies.
More info: https://policies.google.com/privacy
SECTION 8 SECURITY
We follow industry standard security practices including SSL encryption and secure servers to protect your data.
SECTION 9 COOKIES
We use cookies for
Session management
Cart functionality
Analytics & performance tracking
You can disable cookies in your browser settings.
By continuing to use our website, you consent to the use of cookies as described above.
SECTION 10 AGE OF CONSENT
By using this site, you confirm that you are at least 18 years old or using the site under parental guidance.
SECTION 11 CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time. Changes will be effective immediately upon posting.
QUESTIONS & CONTACT INFORMATION
For access, correction, deletion of personal data, or any privacy related concern, contact us at support@stepellas.com
https://stepellas.com
Business Address
Stepellas
316, Rise On Plaza, Near Avadh Viceroy,
VT Nagar Road, Sarthana Jakat Naka,
Surat, Gujarat – 395006, India
Last Updated : 29/01/2026 ( 11 : 02 )